Remote IT Support Services

Remote IT Business Services

Enhancing Your Business Efficiency

In today’s fast-paced world, finding the time to address computer issues or dealing with IT challenges can be overwhelming. Whether you’re too busy to visit a computer shop or exhausted after a long day, wouldn’t it be convenient to have professional IT assistance available at your fingertips, without the high cost of hiring a full-time IT employee? With Pc Plus Computing’s Remote IT Business Services, this convenience is now a reality.

We specialize in providing experienced and professional remote IT support and solutions for our valued customers. By partnering with us, you can provide your staff with top-notch business-level support, without the financial burden of maintaining an in-house IT department.

Remote support is our specialty. Our team of skilled IT specialists utilizes screen sharing solutions to troubleshoot and fix computer issues in real-time. With just an internet connection, our technicians can see exactly what you see on your screen, quickly identify the problem, and guide you through implementing the most effective solution.

At Pc Plus Computing, we pride ourselves on delivering best-in-class remote IT support services to you and your clients. Our highly trained call center executives possess the expertise and efficiency to handle any software-related issues with ease.

Our Comprehensive Remote IT Support Services

PC Plus Computing is proud to offer responsive and cost-effective remote support services for businesses based in Surrey, Vancouver, Richmond, and the Lower Mainland. We specialize in resolving a wide range of computer problems and guarantee the efficient resolution of your IT issues through our secure remote portal.

If your business frequently faces computer, network, or software-related challenges, our remote IT support services can greatly benefit you. Say goodbye to unnecessary stress and the downtime of waiting for a random IT technician to arrive. Contact our experts today and experience the difference.

Here are some of the remote IT support services we offer:

  1. Service Desk Support:

    • Proactive IT maintenance, monitoring, and preventive measures 24x7x365
    • Secure ticket portal
    • Software support from expert technicians
  2. Incident-based Support:

    • Microsoft Windows Server
    • Microsoft Small Business Server
    • Microsoft Exchange Server
  3. Managed Monitoring Support Services:

    • Network Monitoring
    • Boot Up Issues
    • Server Monitoring
    • Event Log Monitoring
    • Website Monitoring
    • Online Connectivity Issues
    • Browser Connection Issues
    • Data Retrieval
    • Adware/Spyware/Malware Removal
    • Virus Removal
    • Slow System Issues
    • System Formatting Issues
    • Performance Tuning Issues
  4. Setup and Installations:

    • Desktop and Laptop
    • Microsoft Windows/Exchange Server, AD Domain Environment, SBS
    • Desktop Application Software
    • Microsoft DHS/DHCP Server and Configuration
    • Printers and Peripherals
    • Group Policy Configuration and Server Migration
  5. Managed Services Support:

    • Help Desk Services
    • Break Fix Support
    • Proactive Management
    • Consulting
    • Server Support
    • Server Deployment

By availing our remote IT business services, you can enjoy seamless and efficient IT support without the hassle of maintaining an in-house IT team. PC Plus Computing Solutions is your reliable partner in enhancing your business efficiency through reliable and cost-effective remote IT support. Contact us today to unlock the full potential of your business’s IT infrastructure.

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